EFFECTIVE USE OF EMAIL:

Lesson 5 and 6: The Big Picture:
You will have a thorough understanding of the common and advanced tools and features of email software. You will gain a thorough understanding of email etiquette.

Learning Objectives:
Know what makes a suitable Business email
Be able to apply understand and create Business style emails for a range of purposes.
Evaluate the suitability of emails

Learning Outcomes:
Send a selection of business style emails that demonstrate your understanding of the learning objectives.

Success Criteria:

1. Send emails
   
2. Send professional / business style emails
   
3. Use basic email tools, appropriate subject line when composing messages, body message text when sending,  forwarding and replying to messages, appropriateness of body text, including multiple recipients, 
   
4. Use advanced  email tools, Carbon Copy (cc), Blind Carbon Copy (bcc), Attachments. email signatures, auto response messages, folders to store messages
   

Resources
Emailing and Effective use of Email

Email Overview
File Size:	1253 kb
File Type:	ppsx

Download File

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Student self assessment of skills 

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